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You can easily provide for alpemix service applications set up in your remote computer to be updated easily by using the menu option presented after you logged in with your main user name. As a firm you sign in to the system with 1 user name and create the other users without the need to of another account.
A person added to the "Customers" group can only see the authorities when they log in. Ability to send announcement messages to all online users in groups. You can make compulsory to enter the support number. Number of people who can provide simultaneously live support from the web. The fastest and the easiest way for remote support and remote control is Alpemix!
Connect to your computer remotely no matter where you are, support your customers from afar and live communication with people who visit your website. You can help your customers, relatives and friends who are having trouble with their computers with remote access. There is no need for the person you interact with to make any adjustments or to have any technical information.
Alpemix is the most ideal help program for remote desktop connection. Access to your remote computer from another computer or from a mobile device. You can connect to all of your computers remotely from wherever you want and you can transact as you sit in front of your computer.
Make contact with your clients who visit your website at that moment. It is very easy to integrate the free live support system to your website.
Also, the live support system can be ran integrated with Alpemix remote desktop program. In this way, you can easily connect to the computer of your client who visits your website anytime necessary. You can connect to 5 different computers at the same time from your computer remotely.
The main user can send an announcement message to all the online users in any group. You can see instantly if the authorities in your list support anyone at that time. So I would go to my, would go to my Chrome down on the bottom, and you should be able to, Can you see my Chrome?
I can go in. So this is our chat so I can actually chat to me. So this, so people, but the key here is if you are supporting somebody, I can also do this, which is I think, essential, I can go into your system preferences at this point here. Let me take over, Mom, Dad or anybody else. Let me take over and let me adjust your audio settings and make it all work for you because so often people have issues with their computer settings.
These are the issues that people have trouble with. And being able to go in and adjust the computer settings, the system preferences, is essential. And this would work the same in both Windows and Mac. Now actually, if you think about it, you can be on a Mac computer and you could service and help your parents or somebody else on their Windows computer this way as well, couldn't you?
Yeah and actually, most recently, I do volunteer work for a veterans' Organization and Zoom is one of the tools they've been using. So I actually use this feature to show them how to go in, set up a webinar, how to go in and kind of walked them through Zoom and launching from start to finish, the webinar because they weren't sure and clearly, sometimes when you're sharing it on your own screen, they can't see all of those features.
So I took over the remote and walk them through step by step and it was recorded, so they actually got the recording to use for other team members, which was perfect. And when as soon as you click on your mouse, you take back over the control of the mouse. And now I have control of your mouse once again. I guess there's a certain protocol that it can get a little bit frustrating if people are constantly taking back control of their own mouse.
And now I am going to share my screen and I've got the browser window open with a blog post in it that we might be having issues with, for example. So I'm gonna share screen and I'm just going to share that browser window. I'm gonna share that actual browser window with you. This could be a real game changer in so many different scenarios.
I just wished I had this tool when my dad was alive. I can't tell you how many times I was coaching him through using his computer and eventually I would just say, "You know what, Dad, I'm going to come over. But of course, in this day and age, that might not be a practical thing to do. So this is a terrific tool, this remote access. Now I wanna share one thing with you before we leave because I can guarantee there will be questions in the comments of people asking for this saying they can't find the feature and it's not working in their Zoom and asking if it's only available in the paid version and not the free version.
No, this is available in the free version and if you don't see it, this is what you do. When you sign into your Zoom account, you go into your settings.
This is where we turn on and off all of the different extra features that are built into Zoom, some of which may be enabled on your installation, some of which may not be enabled but if I show you something in one of these videos that you don't have access to, chances are if you go in here, you will find one of these little toggle switches that will allow you to turn on or off those features.
And if we scroll down amongst so many features, we will find Remote Control. It is, there it is, right there. Remote Control, during screen sharing the person who is sharing can allow others to remote, to control the shared content. If that is gray, turn it on and then you will have access to this feature.
Now if you have found today's video to be useful I have a few favors to ask of you. Without a doubt, this app is one of the leading video conferencing tools out there.
Have you tried Zoom Meetings? Be the first to leave your opinion! Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
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What do you think about Zoom Meetings? Do you recommend it? Zoom Meetings for Windows. Softonic review. Why is my audio not working on zoom chromebook.
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